deen-usfres +49 (0) 7667 4269631 buchung@kultour-entdecken.com
+49 (0) 7667 4269631 buchung@kultour-entdecken.com
deen-usfres

Privacy Policy

Please click here to view this page: https://kultour-entdecken.com/privacy/

Freiburg Kultour, LLC

Privacy Policy

Includes mandatory information pursuant to Article 13 of the EU General Data Protection Regulation (GDPR)

We appreciate your interest in our website and our company. Despite careful review of the content, we cannot accept any liability for external links to third-party content. The protection of your personal data during collection, processing, and use in connection with your visit to our website is of great importance to us. Your data is protected in accordance with legal regulations. Below you will find information about what data is collected during your visit to the website and how it is used:

1. Collection and Processing of Data

Every visit to our website and every retrieval of a file stored on the website is logged. This data is stored for internal system-related and statistical purposes. The following information is logged: the name of the file accessed, the date and time of access, the amount of data transferred, a notification of successful access, the web browser used, and the requesting domain. In addition, the IP addresses of the requesting computers are logged. Further personal data is collected only if you provide it voluntarily, for example, as part of an inquiry, registration, or survey.

The legal basis for our services is Article 6, paragraph 1, subparagraph b of the GDPR. The processing of data to occasionally inform you about our products and services (advertising and market research) is based on Article 6, paragraph 1, subparagraph f of the GDPR (to safeguard our legitimate interests). The processing of log data to ensure the proper operation of the websites is also based on this legal basis.

We require you to provide your personal information in the marked required fields in order to process the contract. If the required fields are not filled out completely, the contract cannot be created.

When you purchase a ticket for our public city tour, you will leave our website and be redirected to Reservix. Reservix’s privacy policy applies there.

2. Use and Disclosure of Personal Data

To the extent that you have provided us with personal data, we will use it only for the specified purpose, e.g., to respond to your inquiries, to fulfill contracts entered into with you, and for technical administration. Your personal data will only be disclosed to third parties or otherwise transferred if this is necessary for the purpose of contract fulfillment—e.g., sharing order details with suppliers—if it is necessary for billing purposes, or if you have given your prior consent. When you book a city tour, we will provide your cell phone number to the tour guide we have arranged so that they can, for example, inform you of last-minute changes. If you do not wish this, please indicate so on your registration form. You have the right to revoke any consent you have given at any time with future effect.

Stored personal data will be deleted if you revoke your consent to its storage, if knowledge of the data is no longer necessary to fulfill the purpose for which it was stored, or if storage is prohibited for other legal reasons (taking into account statutory retention periods).

If you are a subscriber to our newsletter and no longer wish to receive it, please let us know by sending an email to info@freiburg-kultour.com. We will then delete your data immediately.

3. Right to Information

Upon request, Freiburg Kultour GmbH will inform you, in accordance with applicable legal provisions, whether we have stored any personal data about you and, if so, what data we have stored. In addition, you have the right to rectification, erasure, restriction of processing, or objection to processing, as well as the right to data portability. You may also exercise your right to object to marketing communications.

Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of that consent prior to its withdrawal.

Pursuant to Article 77 of the GDPR, you have the right to file a complaint with a data protection supervisory authority.

4. Website Statistics: Google Analytics, Google AdWords, Google Conversion Tracking

4.1. Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is generally transmitted to a Google server in the United States and stored there.

The storage of Google Analytics cookies and the use of this analytics tool are based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization

We have enabled the IP anonymization feature on this website. As a result, Google truncates your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data held by Google.

Browser Plugin

You can prevent cookies from being stored by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all of this website’s features to their full extent.

You can prevent Google Analytics from collecting your data by clicking the following link: https://tools.google.com/dlpage/gaoptout?hl=de. An opt-out cookie will be set to prevent your data from being collected during future visits to this website.

For more information on how Google Analytics handles user data, please see Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order Processing

We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities regarding the use of Google Analytics.

Demographic Characteristics in Google Analytics

This website uses the “demographic characteristics” feature of Google Analytics. This allows for the creation of reports that provide insights into the age, gender, and interests of site visitors. This data is derived from Google’s interest-based advertising as well as from visitor data provided by third parties. This data cannot be associated with any specific individual. You can disable this feature at any time via the ad settings in your Google Account or generally prevent Google Analytics from collecting your data as described in the section “Objecting to Data Collection.”

4.2. Google AdWords and Google Conversion Tracking

This website does not use advertising or marketing cookies, nor does it use Google Conversion Tracking.

5. Safety Notice

We make every effort to store your personal data in a manner that prevents third parties from accessing it by implementing all available technical and organizational measures. Since we cannot guarantee complete data security when communicating via email, we recommend that you send confidential information by mail.

6. Contact

Freiburg Kultour GmbH
Krummholzstr. 17
79206 Breisach

Phone: 0766 74269631
Email: info@freiburg-kultour.com